The Lynn Public Health Department has confirmed that as of today, the number of active, confirmed positive COVID-19 cases is 1,974 with 15 new cases today. 1,243 Lynn residents have recovered and 86 have died. The total number of confirmed positive COVID-19 cases in Lynn since March 21, 2020, including those who have died and recovered, is 3,303.

We will continue to provide regular updates on COVID-19 through the City website (www.lynnma.gov), social media, and the Smart 911 emergency notification system (sign up at www.smart911.com).

Actualización de COVID-19 de la ciudad de Lynn del 26 de mayo de 2020. 

El Departamento de Salud Pública de Lynn ha confirmado que a partir de hoy, el número de casos activos, confirmados positivos de COVID-19 es 1,974 con 15 casos nuevos hoy. 1,243 residentes de Lynn se han recuperado y 86 se han muerto. El número total de casos positivos confirmados de COVID-19 en Lynn desde el 21 de marzo de 2020, incluyendo los que murieron y se recuperaron, es 3,303.

Continuaremos brindando actualizaciones periódicas sobre COVID-19 a través del sitio web de la Ciudad (www.lynnma.gov), las redes sociales y el sistema de notificación de emergencia Smart 911 (regístrese en www.smart911.com).

City Clerk:
- The City Clerk’s Office is available by phone during normal Business hours to answer questions and process requests.  Our office is taking/processing requests for birth, death,marriage certificates  and mailing them out the same day.  
- Many of the  licenses and permits issued by the Clerk’s office require prior approval from Inspectional Services and /or the City Council. In those cases we will process once they have been completed the approval process.
- Residents can reach us at (781) 586-6742 or email us: jrowe@lynnma.gov

Veteran’s:
The Veteran’s office continues to provide the following:
- Financial assistance to veterans and their families, known as Ch 115 
- Assistance with VA Claims
- Assistance navigating VA Health Care
Anyone calling Veterans Services can be assured to reach a person at (781) 586-6911 or by emailing us.

DPW:
The Lynn Public Works office is currently closed  to the public and the staff is working remotely.The Department continues to provide the following essential services:
- Maintenance of City emergency vehicles and equipment,
- Burials at Pine Grove Cemetery
- Trash removal from the City’s parks
- Street sweeping service on a limited basis.
- Trash and recycling complaints are being handled remotely, the best way to notify us of issues is through the “Report Trash/Recycle Issue” link on the DPW portion of the City website.
- Missed Trash Pickups - (781) 477-7099
-Solid Waste Collection payments can only be made by check/money order at the present time due to the office being closed. There is presently no online option.  You can make them payable to the City of Lynn.  Mail them to the Collector’s Office, 3 City Hall, Square, Lynn, MA 01901.  There are also mailbox drop off locations at City Hall (Johnson Street side) or the DPW, 250 Commercial Street, Lynn, MA01905.  Please make sure to include bill number on your check or enclose the coupon with payment. 

Residents can reach us at (781) 268-8000 or if an issue is of an urgent nature, email the Commissioner.

ISD:
The inspectional services inspectional division is working remotely to process all permits and licenses. Individuals may submit all permits and applications either electronically in pdf form to ISDonline@lynnma.gov, US mail, or at the drop box located in the City Hall Johnson street lot.

Permits will be reviewed and if applicable approved, if further information is required you will receive a call or email requesting follow up information. Once processed, permits will be either emailed or sent via US mail to the applicant. Payment for permits will be in the form of a check or a credit card. If you choose to use a credit card you will be contacted during normal business hours by a clerk to process the payment over the telephone.

Inspections are being performed in the field where required, or remotely through facetime or submission of pictures to the inspector.  To request an inspection, residents can call City Hall at 781-598-4000 or 781-586-6827. An inspector will contact you to schedule the inspection and the means of the inspection.

General complaints can be sent in via telephone, emailed to ISDonline@lynnma.gov or via US mail.  An inspector will be assigned to the complaint and depending on its nature, an appointment may be scheduled via facetime, pictures or in person. Only emergency complaints will be responded to in person.

Applications to the Conservation Commission, Zoning Board of Appeals and Planning Board are being accepted as well through a PDF email to us: ISDonline@lynnma.gov, US mail or the drop box at City Hall.

To Schedule an Electrical Inspection, please call Shaun Smith at (617) 706-6514.

To Schedule a Plumbing/Gas Inspection, please call Richard Connick at (978) 995-0786.

Assessor’s:
While there may be a small delay in services, all essential services are being provided by the Assessor’s Office except for the following:
- Ownership/Sales Updates: Last updated 3/13/2020.
- Interior Inspections

If residents need to contact the Assessor’s office with an urgent matter, please email us: cgaeta@lynnma.gov or call (781) 586-6700 and leave a detailed voicemail. All calls and emails will be returned within one business day.
- Motor Vehicle Excise Abatements: Please mail or email all relevant documents to qualify for abatement.
- The deadline for personal exemptions has been extended to June 1, 2020.

Purchasing:
The Purchasing Department is answering all phone calls and returning any voicemails and emails received every day. All emails to any staff member are being forwarded to Tim Leonard, Purchasing Agent.  He will address each email accordingly. You can reach the Purchasing Agent for all essential service requests by calling (781) 586-6893 or emailing us: tleonard@lynnma.gov

Comptroller’s:
The Comptroller’s office will continue to provide essential office services including:
- Paying bills to vendors
- Assisting Departments with payroll related inquires
- Addressing outside Auditor inquires
- Returning calls and inquires received from emails and or voicemails accordingly.
You can contact the Comptroller’s Office by calling (781) 586-6919  or emailing us:  sspencer@lynnma.gov

Treasurer/Collector:
- Treasurer/Collector is answering all phone calls and returning any voicemails and emails received ASAP every day. If you cannot reach someone immediately, please leave as detailed of a voicemail and someone will get back to you.
- Treasurer’s Office staff are checking emails remotely daily.
- Assistant Collector is checking emails and processing any online payments remotely.
- Collector’s Office is running a skeleton crew half days, 4 days per week to process any Real Estate Tax, Excise Tax, and Trash Fee payments received via the mail and the Johnson Street Parking Lot Drop Box.
You can reach the Treasurer/Collector for all essential service requests by calling (781) 586-6908 or emailing us.

Retirement:
The Retirement office has been providing services as requested and will come into the office as needed to process the retirees' pension payroll, print checks, and generate bank files. If you need to contact the Retirement office for an essential service you can email us: lynnret@gmail.com or call (781) 586-6897.